Contact Information
Mailing Address:
2306 E 151st
Bixby, OK 74008
Contact Numbers:
(918) 289-8212 Tel
(866) 348-5460 Fax
Hours of Operation
8:00am - 5:00pm Central Time
Monday through Friday
Payment, Shipping and Return Policy
Terms
Payment in full prior to shipment. Accepted payment methods are Visa, Mastercard,
American Express, Discover and Check. Payment by check will delay shipment until check
clears the bank. Shipping and applicable sales taxes will be added to listed prices.
Shipping / Delivery Information
We will need a telephone number and contact name at the destination delivery address.
The customer is responsible for ALL freight charges.
Liability for Damages During Shipment
The American Craftsman Corporation cannot and will not be held responsible for
damages incurred during shipment. All shipments are processed for shipment FOB
Tulsa, OK. All claims for damages during shipment should be made to the freight
company within 48 hours. Please keep all packaging and damaged goods for inspection
by the freight company. Please inspect goods before accepting (and signing for) them as
received in good condition. Please be very careful unpacking the crates, as damage can
occur to copper products during the uncrating process. Delays in delivery - Please allow
three weeks for delivery. All orders are processed as received and every effort will be
made to meet your construction deadlines; however, we have no liability for damages
suffered as a result of such delays or failure of the products to arrive on time or intact.
Returns
No returns accepted without prior written authorization. A 25% restocking fee applies to all
returns. Unauthorized returns may be refused and returned freight collect.
Warnings
Finials and Cupolas MAY ATTRACT LIGHTNING! Finials and cupolas are not intended to
act as lightning protection without proper modifications by a qualified, professional
lightning protection company. Modifications include, but are not limited to, the installation
of conductors, grounds, fittings, etc., and MUST be installed properly. The American
Craftsman Corporation assumes no liability for damage due to lightning with or without
the installation of lightning protection modifications.

Privacy Policy
Use Of Information
Currently, The American Craftsman Corporation gathers customer information to improve
the content on our website, to enhance your online shopping experience, and for
marketing and promotional purposes. At the present time, this includes customer
information specifically and knowingly provided by customers in the course of sales
transactions on our site and provided by customers in response to surveys or other
requests for information. Examples of such information are: name, postal address, email
address, phone number and product commentary.
When you make a purchase from The American Craftsman Corporation, we will ask for
information such as name, address and credit card information. This information is stored
in a secured database, only accessible to employees with access rights to this
information. User's credit information is transferred over a Secure Socket Layer (SSL) line.
This ensures your information is encrypted and cannot be read by any other Internet users.
The secure mode begins upon ordering. To check to make sure that information is
encrypted, a tiny padlock icon will appear at the bottom of your browser, letting you know
information is being sent over a secured connection
Log Files
We use IP addresses to analyze trends, administer the site, track users' movements on
the site, and gather broad demographic information for aggregate use. IP addresses are
not linked to personally identifiable information.
Sharing
The American Craftsman Corporation will not share aggregated demographic information
with our partners and advertisers.
Links
This website contains links to other sites. Please note that The American Craftsman
Corporation is not responsible for the privacy practices of such sites.